terms & conditions

Terms and Conditions of Use

The Fit Factory Fitness website is for informational purposes only. Any information contained in the website may change without prior notice. Fit Factory Fitness is not responsible for any acts or omissions based upon any information contained in their website. Any such acts are engaged upon at your own risk.

All materials contained in the Fit Factory Fitness website are provided on an "as is" basis only and without any warranty or representation, whether express or implied, as to its accuracy or reliability.

Fit Factory Fitness and/or any other person involved in the creation or delivery of the website shall not be liable to any person for direct, indirect, special, incidental, consequential or any other damage arising from or connected to any use of these websites. This applies even if such person was advised of the possibility of such damages.

The Disclaimer may be updated from time to time. It is in your interest to check this page to be aware of any changes in our Disclaimer.

Cancellation policy

All Class and Appointment cancellations require a minimum of 12-hour notice. Any cancellations provided less than 12-hours in advance will be subject to a $10 late cancellation fee. All Class and Wellness service No-Show's or Absences will be subject to a $20 fee.

All Private Training cancellations require 24-hour notice. Any cancellations made less than 24-hours in advance will be charged in full for the missed session.


Fit Factory Fitness guarantees its commitment to protect its visitor's privacy and will not collect any of your personal information unless provided by you voluntarily.

Any feedback, information or material you provide shall be deemed confidential. Fit Factory Fitness recognizes and abides by the legal duty to process the personal data of its site users, members and customers in a lawful manner in accordance with the Personal Information Protection & Electronic Documents Act.

All information is stored securely and is not accessible to other visitors of the website. Personal data will be used only for the purposes stated. Fit Factory Fitness ensures that personal information is not sold nor disclosed to outside parties.

Any visitor may request to know if their personal data is processed by Fit Factory Fitness. The visitor may correct inaccuracies or ask for their data to be erased. In such case, kindly contact the Site Administrator.

Contact or Feedback

When you fill in the contact forms on the website, Fit Factory Fitness will use the personal information submitted in such form only to respond to your message. Your personal information will not be kept longer than necessary and will be deleted once the feedback requirement is met.


The Fit Factory Fitness website may utilize "Cookies" and/or other technology to record non-personal information. Such information may be used to calculate the number of visitors to our websites. However, visitors will not be personally identified.

The Privacy Policy may be updated from time to time. It is in your interest to check this page to be aware of any changes in our Privacy Policy.

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